Our Health Guarantee Is Our Bond
Every puppy that leaves Happy Frenchie Home is backed by a comprehensive health guarantee — because our responsibility to you and your pup doesn't end at the door.
2-Year Health Guarantee
Against hereditary & congenital conditions — in writing.
Your Puppy. Protected.
A promise backed by years of responsible breeding and genuine love for this breed.
What We Stand Behind — No Fine Print Games
We believe a health guarantee should actually mean something. That's why ours is clear, fair, and enforceable. Here's exactly what we promise every family who takes home one of our pups.
Genetic Health Testing
All our breeding dogs undergo comprehensive genetic health panels before ever producing a litter. We test for breed-specific mutations and only breed clear-to-clear or carrier-to-clear pairings.
Veterinary Examination
Every puppy receives a full veterinary health examination before going home. Your pup comes with a written vet health certificate confirming they are healthy at time of sale.
Vaccines & Deworming
Puppies are up to date on age-appropriate vaccinations and have been dewormed on a schedule. All records are provided in a complete puppy health booklet.
Written Guarantee
Our health guarantee is provided in writing and signed by both parties. It clearly outlines coverage terms, conditions, and the process for making a claim — no surprises.
Lifetime Support
Our responsibility doesn't end when you drive away. We're available for guidance, advice, and support for the life of your Frenchie — a real, long-term relationship.
Return Policy
We never abandon our puppies. If for any reason you cannot keep your Frenchie at any point in their life, you may return them to us. We'd rather they come back than go anywhere uncertain.
What Our Guarantee Covers ✅
Our health guarantee covers hereditary and congenital conditions that may not be apparent at the time of sale. Here's a summary of what's included — your full written contract will contain complete details.
- ✅Hereditary genetic conditions detected via DNA testing
- ✅Congenital heart defects present at birth
- ✅Severe hip or joint dysplasia (if not previously disclosed)
- ✅Hereditary eye conditions causing significant impairment
- ✅Neurological conditions linked to genetic causes
- ✅Coverage period: 2 years from date of birth
- ✅Verified by a licensed veterinarian's written diagnosis
Exclusions (Please Read) ⚠️
- ❌Conditions caused by accidents, injury, or negligence
- ❌Illnesses due to improper care, diet, or environment
- ❌Parasites, infections, or communicable diseases acquired after pickup
- ❌Conditions resulting from failure to provide veterinary care
- ❌Brachycephalic-related breathing (BOAS) — standard for the breed
- ❌Dental issues, allergies, or skin conditions
- ❌Claims made without supporting vet documentation
- ❌Puppies not kept on a proper vaccine/deworming schedule
🐾 Our Resolution Options
If a covered condition is diagnosed within the guarantee period, we will offer:
- 🔄 Replacement puppy of equal or lesser value from next available litter
- 💰 Partial refund up to the purchase price (option varies by case)
- 📋 Specific terms outlined in your signed contract
Your Guarantee by the Numbers
Here's a clear breakdown of when different protections kick in and how long they last.
Initial Health Check
Your puppy must be examined by a licensed vet within 72 hours of pickup to validate the guarantee.
Full Coverage
All hereditary and congenital conditions covered in full during the first year of life.
Extended Coverage
Major hereditary conditions — cardiac, neurological & severe joint defects — covered through year two.
How to Make a Guarantee Claim
We've made this process as simple and stress-free as possible. Here's exactly what to do if you have a concern.
Contact Us First
Reach out to us directly before anything else. We'll guide you through the next steps together.
See Your Vet
Get a written diagnosis from a licensed veterinarian documenting the condition in detail.
Submit Documentation
Send us the vet report, your purchase contract, and proof of your vet records and vaccine history.
We Work It Out
We review within 7 business days and discuss resolution options with you directly — no runaround.
📄 Legal Note
This page provides a general overview of our health guarantee. The full, legally binding health guarantee will be provided in writing as part of your puppy purchase contract. All terms, conditions, and procedures are governed by the signed contract, not this web page. By accepting a puppy from Happy Frenchie Home, you agree to the terms set out in the contract.
We strongly encourage all buyers to read the full guarantee carefully before completing your purchase. If you have any questions, please reach out — we're happy to answer everything before you commit.
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